Privacy Policy
Last updated: 9/18/2025
1. Introduction
Welcome to JoppaMoving.com (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://joppamoving.com/] (the “Site”) and when you use our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Information you provide to us:
When you fill out forms, request quotes, customer service, or communicate with us, we may collect information such as your name, email address, phone number, street address, moving details (origin, destination, dates), payment information, and any other details you provide. - Automatically collected information:
We may collect information automatically when you access the Site, such as your IP address, browser type, operating system, device type, referring / exit pages, pages viewed, timestamps, and other usage data collected via cookies or similar tracking technologies. - Information from third parties:
We may obtain information about you from third-party sources (such as partners, service providers, advertising networks), subject to your consent or as permitted by law.
3. How We Use Your Information
We use the data we collect for various purposes, including but not limited to:
- Providing, operating, and maintaining our services
- Processing your requests, quotes, bookings, and transactions
- Communicating with you, such as sending confirmations, updates, support, and marketing communications (if you have opted in)
- Improving our website, services, customer experience, and content
- Monitoring and analyzing usage and trends
- Preventing, detecting, investigating, and responding to security incidents or fraud
- Complying with applicable legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interaction with the Site, which helps us improve functionality, performance, and user experience. You can manage cookies via your browser settings. Be aware that if you disable cookies, some parts of the Site may not function correctly.
5. Sharing Your Information
We may share your personal information with:
- Service providers who perform services on our behalf (e.g. payment processors, IT hosting, customer support, marketing providers)
- Business partners when necessary to provide you with services you request
- Legal authorities if required by law, or to protect your rights, property, or safety, or that of others
- Affiliates or successors in the event of a merger, sale, or reorganization of all or part of our business
We do not sell your personal information to third parties for their marketing purposes.
6. Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (including satisfying any legal, accounting, or reporting requirements). When no longer needed, your information will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- Right to access the data we hold about you
- Right to correct or update inaccurate or incomplete data
- Right to request deletion of your data (“right to be forgotten”)
- Right to restrict or object to certain processing
- Right to data portability
- Right to withdraw consent at any time (if processing is based on consent)
If you wish to exercise any of these rights, please contact us at the contact information below.
9. International Transfers
If you are located outside the country where we operate, your information may be transferred to, stored, and processed in a country other than your own. We take appropriate steps to ensure that such transfers are in compliance with applicable laws and that your data remains protected.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and you learn your child has provided us with information, you may contact us to have that information deleted.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be notified via the Site or by other means, as required by law.
12. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us:
- Email: info@joppamoving.com
- Address: 173 Water Street Unit B Newburyport, MA 01950
- Phone: 978-333-4333
